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Salesjam > Кейси > Agencies > Migration from Bitrix24 to KeyCRM for the event agency “Uncle Zhora Company”
Migration from Bitrix24 to KeyCRM for the event agency “Uncle Zhora Company”
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Migration from Bitrix24 to KeyCRM for the Event Agency “Dyadya Zhora Company”

Introduction

In today’s business environment, effective customer relationship management is a key success factor. “Dyadya Zhora Company” faced problems with the existing Bitrix24 system: in 2022, all accounts were deleted, raising the issue of preserving the customer base and business processes.

Company Description

Leading event agency “Dyadya Zhora Company“, organizing events and celebrations in Ukraine.

Challenges

  • Bitrix24 blockage and urgent search for an alternative.
  • Preserving the customer base and interaction history.

Solution

  • Migration to KeyCRM.

KeyCRM is a Ukrainian CRM system developed for small, medium, and large businesses. It ensures effective customer relationship management through integration with various communication channels and business process automation. This system integrates with all messengers, websites, and telephony.

Implementation Process

  • Steps and stages of CRM implementation.
  • Configured sales funnels according to business processes.
  • Connected virtual telephony with the ability to save calls from mobile phones.
  • Connected Viber and Telegram numbers.
  • Integrated company messengers: Instagram, Facebook.
  • Imported customer base.

Results

  • The client preserved the customer base and sales processes.
  • The client received a new system to improve sales efficiency.

Photo of the demo system cabinet

demo-dyadya

 

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